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Crashing when performing /camp [character] (w/ crash log)
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Server: Antonia Bayle
Guild: Vermin
Rank: Pirate

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Joined: Nov 13, 2004
Messages: 1615
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Sorry if this is in another thread but I didn't quite see this same issue ...

 

Since July 8, anytime I camp from one character to another, on the same account, by using the command line parameters, without exiting the client completely, I get an application error.

So for example,

if I am on my guardianand I camp to my warlock by typing "/camp Araxes" ...

... it crashes.

This has occurred every single time when doing the command line switchover. 

EDIT - it also occurs when I camp to the character select and then click on another character.  It makes it to "unloading zone" and then I get the same error.

 

This is on Vista 64.

 

 

Here is the crash log.old (only for the most recent which was last night although it happened several tiems prior, also).

 

SOEBuild=5740L
SOEVersionString=2009/7/2 13:17:14

EVERQUEST2 CRASH LOG

==================================================================================================
Unhandled exception EXCEPTION_ACCESS_VIOLATION at 0x000168BD
Application was trying to write to 0x00460047
    Region Begins At:  0x00460000
    Region Ends At:    0x00E7A000
    Region Size Is:    0x00A1A000 bytes
    Memory Protection: PAGE_EXECUTE_READ (00000020)
    Memory State:      MEM_COMMIT
    Memory Type:       MEM_IMAGE

Game Data:
    SOEBuild: SOEBuild=5740L
    SOEVersionString: SOEVersionString=2009/7/2 13:17:14
    OS Version: 6.0.6001 Service Pack 1 VER_SUITE_PERSONAL VER_NT_WORKSTATION
    CPU: 2 x86 GenuineIntel 25MHz RDTSC MSR CMPXCHG8 SSE SSE2
    DirectX Version: 10.0
    Video Card/Driver: [NVIDIA GeForce 9800 GT  ] [nvd3dum.dll] 7.15.11.8250 {d7b71e3e-4554-11cf-c87b-7ee902c2ca35}
    Time at crash: Thu Jul 09 23:11:20 2009
    Login Server: none
    Performance: 7
    Game Uptime: 20862 seconds
    Position last frame: -299.31, -47.39, -358.05
    Zone name: commonlands
    Time in Zone: 1 seconds
    Previous Zone name: GameScene::ZR_NETWORKED_ZONE_CHANGE
    Multi-core support: enabled
    Low-Memory Mode: disabled

Log:
     cl_eq2players_headshoturl = /uploadGameHeadshot.action
    (before) cl_enable_zone_to_group_member_zone = true
     cl_enable_zone_to_group_member_zone = true
    **** Unrecognized command - cl_enable_account_banning
    Received chat channel update msg...
    saving UI: MainChat_clone_0
    main chat: writeCustomSettings for MainChat_clone_0
    Received chat channel update msg...
    saving UI: MainChat_clone_0
    main chat: writeCustomSettings for MainChat_clone_0

Thread Data:
    Primary Thread Id: 2176
    Current Thread Id: 2176
    Current Thread Priority: 0

Memory:
    AddressLimitMB: 4095
    Load:           65%
    Total physical: 4292489216
    Free  physical: 1460187136
    Total pagefile: 4294967295
    Free  pagefile: 4294967295
    Total virtual:  4294836224
    Free  virtual:  2507145216

Memory Manager:
    Allocations:                  183518
    Bytes Allocated:              437207824
    Max Allocations:              326989
    Max Bytes Allocated:          998206160
    System Memory Allocated (MB): 788
    Limit:                        3070
    Number of Allocate Calls:     8313581
    Number of Free Calls:         8130063

Registers:
           EAX 0x00460047
           EBX 0x0C729208
           ECX 0x3C513370
           EDX 0x32D722B0
           ESI 0x00000001
           EDI 0x00000000
            GS 0x0000002B
            FS 0x00000053
            ES 0x0000002B
            DS 0x0000002B

 


Message edited by Araxes on 07/11/2009 20:43:11.



Tech Support

Joined: May 5, 2008
Messages: 4654
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It sounds like one of the UI files it calls when switching characters is causing a crash.  You should be able to correct it by removing the UI/settings files and letting the game repatch them.  Here is the list of files:


cache folder
eq2_recent.ini
eq2_default.ini
EverQuest2.exe
eq2.ini

As well as the character specific files, these will appear as such:
Servername_CharacterName_EQ2_uisettings.ini
Stationname_characters.ini




Loremaster

Joined: Dec 4, 2004
Messages: 215
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that crash log looks pretty much like mine except i'm running XP not vista, the issue started last night, camping from one character to another alt that was in a T3 guild hall. then everytime i tried to get that character in, until i finally deleted his ini files, I would get the application error. It was fine till an hour ago or so when I camped from the one i had the issue with last night to another alt, also in a T3 guild hall, boom, application error. just finished deleting his ini files and stuff and patching and gonna try to get him in again...



Tech Support

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Wolphin wrote:

that crash log looks pretty much like mine except i'm running XP not vista, the issue started last night, camping from one character to another alt that was in a T3 guild hall. then everytime i tried to get that character in, until i finally deleted his ini files, I would get the application error. It was fine till an hour ago or so when I camped from the one i had the issue with last night to another alt, also in a T3 guild hall, boom, application error. just finished deleting his ini files and stuff and patching and gonna try to get him in again...

Let us know how it goes!




Loremaster

Joined: Dec 4, 2004
Messages: 215
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TSR-DanielH wrote:

Wolphin wrote:

that crash log looks pretty much like mine except i'm running XP not vista, the issue started last night, camping from one character to another alt that was in a T3 guild hall. then everytime i tried to get that character in, until i finally deleted his ini files, I would get the application error. It was fine till an hour ago or so when I camped from the one i had the issue with last night to another alt, also in a T3 guild hall, boom, application error. just finished deleting his ini files and stuff and patching and gonna try to get him in again...

Let us know how it goes!

I got in all right after deleting all the files, zoned a couple times, switched to play another alt to run some instances, finished those went to switch back to the I had deleted the files earlier on and got the error again, so repatching the files really didnt help other then the very first time going back in it seems



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Joined: Apr 8, 2005
Messages: 90
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I had a similar thing happen to me a few days ago, I went to a pickup raid with my illu alt and I dropped my settings from the main setup to my raid setup (to avoid HUGE lag) afterI finished I loaded up my main settings. From there each time I did /camp name I crashed!! the way I solved it was to do /load_uisettings and reload the ui from another char,this worked fine for me and I've had no problems since, you could always give that a try and see what happens.


Server: Antonia Bayle
Guild: Vermin
Rank: Pirate

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Messages: 1615
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Thanks for the suggestions Daniel but after deleting those files and realizing it will mean that I have to spend hours, literally, re-adjusting every single setting that I had customized, throughout all of the gameply and UI options -- not to mention character UI files! I just decided to deal with the problem for now.

However -

It seems oddd to me that many other people are experiencing this exact same issue, and it started at the same time for all of us - ?  People have even asked about it in the in-game chat channels on our server.  Clearly something was modifed that has affected a number of players.  Could you please pass this along to whomever it might apply to in the development chain?

 

Ara

 

 


Message edited by Araxes on 07/11/2009 20:41:44.



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Joined: Nov 17, 2004
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My wifes computer is doing the exact same thing.   Every time (100%) she changes toons with either /camp or character selet it crashes.    My computer has no problem what so ever.    Kitti's computer has an AMD 64 bit single core running xp SP3 with ATI 1300 (AGP I know its getting old she needs a new computer).  Untill recently we had no problems what so ever with only lag being an issue due to age of video card.  I usually keep her up to date on video drivers.  I haven't updated it lately because she hasn't had any problems, so "if it ain't broke don't fix it" applied.   deleted all the files but didn't have any luck fixing the issue.  I have heard at least 10 other people having the same issue.   Please help.


Server: Valor

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Joined: Apr 30, 2005
Messages: 237
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Hello i have the same problem here, when i camp to a other toon the game crashes, when i get into the character screen the game crashes, when i start a toon from character screen the game crashes.

I have this problem since the last little patch.


Server: Oasis
Guild: Kempers Arcanum
Rank: Senior Officer

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I am also having the same problem exactly..... and have tried deleting the files in question, repatching and no fix.  It does not seem to happen every time however SMILEY  This is since the last GU.

My wife's computer is the same technically as mine, and yet she has no issues like this.

 

Erithorn



Scholar

Joined: Jul 13, 2009
Messages: 3
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I'm having the same problem nearly every time i camp or camp to another character. My system crashes in a way so that i can't even terminate EQ2 via task manager. Only thing that works then is a hard reset of the system.



Lord

Joined: Jan 14, 2008
Messages: 17
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DocMoriarty wrote:

I'm having the same problem nearly every time i camp or camp to another character. My system crashes in a way so that i can't even terminate EQ2 via task manager. Only thing that works then is a hard reset of the system.

I can camp to another character or character select, but if I camp to desktop or /quit desktop, I get the same thing. Can't terminate via task manager, hard boot required. Maybe it's not a bug, it's a feature to keep people in game! SMILEY Happens from any zone that I've been in.

Deleting the files and repatching didn't help. And this has only happened since the last GU.


Server: The Bazaar
Guild: Knights of I Am
Rank: Leader

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Joined: Nov 10, 2004
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Im having same problem camping to character select and I crash. Every now and then when zoning I get same error.


Message edited by Zick on 07/15/2009 14:59:47.


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Araxes@Antonia Bayle wrote:

It seems oddd to me that many other people are experiencing this exact same issue, and it started at the same time for all of us - ?  People have even asked about it in the in-game chat channels on our server.  Clearly something was modifed that has affected a number of players.  Could you please pass this along to whomever it might apply to in the development chain?

 

It certainly is strange that several people have been getting this issue all at once.  That's what made me believe it was a UI file change.  I'll definitely be passing any information I receive along to the relevant people but I'd also like to continue trying to diagnose the issue.

First off, if you do not wish to lose all of your settings then you can simply move the files I mentioned to another directory instead of deleting them.  That way you can move the files back to the Everquest 2 folder if the fix doesn't work and that will restore all your settings.

Also, have you tried disabling voice chat?  I believe the last few updates/hotfixes changed the voice chat service more than anything else.  If you're having a crash then you might want to try turning off voice chat to see if one of those changes is causing the problem.




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Joined: Apr 24, 2005
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Getting the same issue here after the last LU.

  • Game crashes with an "EQ2 has encountered a problem and needs to close" error while loading resources.
  • Only seems to happen when camping from a female toon to a male toon.
  • Crash does not happen every time.
  • The "loading resources" progress bar springs back a little when the crash happens (ie zoning into Lavastorm my progress bar went from 16% to 12% the second before I crashed.

Using Windows XP SP2 (SP3 causes serious issues on my machine). I'm using GPU shadows if that makes any difference. Standard game UI at 1680x1050.

 

 
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