Additional FAQ

• When will the Markov and Emerald Servers be merged together?
• May 20, 2008
• Which PlanetSide servers are being merged?
• The two North American Servers, Markov and Emerald.
• What is the name of the new server formed from the merge of the Markov and Emerald Servers?
• Gemini
• In the event of a character name conflict, which character will be given priority?
• Players that have logged into their characters during the ninety (90) day period immediately preceding the server merge will be given priority to keep their character name.
• However, if both characters have logged into game during the ninety (90) day period immediately preceding the server merge, then the character created first will keep the name and the character created second will be appended the applicable suffix to represent each server as follows: "-M" for Markov and "-E" for Emerald.
• Additionally, if neither character has logged into game during the ninety (90) day period immediately preceding the server merge, then the character created first will be given priority over the character created second and will be given the appropriate suffix: "-M" for Markov and "-E" for Emerald.
• Will I have a better chance to keep my character name if I have logged into my character recently?
• You will have a greater chance to keep your character name if the player on the other server that is about to be merged with your server has not logged into that character during the ninety (90) day period immediately preceding the server merge.
• Priority to keep the character name will be given to the character that was created first. The only exception to this rule is if one of the two players has not logged into that character during the ninety (90) day period immediately preceding the server merge.
• If I have a duplicate character name, how can I change the name?
• Players can use the /rename  <new name> command to change their name. Naming policies still apply for this rename process.
• Only character names that experienced a Naming Conflict during the server merge will be able to rename their character. No other character renames will be permitted.
• What happens if there are two Outfits with the same name?
• The Outfit that created the name first will be given priority and will keep their name. The second Outfit will be given the appropriate suffix: "-M" for Markov and "-E" for Emerald.
• Can Outfit names be changed after the merge?
• Only Outfits that were appended with a "-M" for Markov or an "-E" for Emerald will be able to change their name. The Outfit leader will be permitted to use the following command to change the Outfit name: /outfitrename <new name>
• If you have more than eight characters on Emerald and Markov combined, you will still be able to access all characters on the new server, Gemini.
• Up to sixteen characters can be accessed on Gemini after the servers have been merged.
• After the servers have been merged, you will not be permitted to create characters if you have eight or more characters on the Gemini server. Therefore, if you have sixteen characters after the merge, you will be able to delete characters down (to 15, 14, etc...) but you will not be able to create additional characters if you have eight or more.
• Character Statistics on MyPlanetSide may not immediately report correct statistics after the server merge. We will work diligently to correct those issues as soon as reasonably practicable.
• Reserve, Trial and Rental Accounts that did not convert to a fully-paid and entitled subscription prior to March 31, 2007 will have all characters on such accounts deleted, will not be eligible to have characters moved to the Gemini server as part of the server merge and will no longer have access to characters on those accounts after the server merge (May 20, 2008 )