black screen

Discussion in 'PC Technical Support' started by AnotherOldPlayer, Apr 26, 2013.

  1. AnotherOldPlayer New Member

    I cant connect to the server. Im using steam and freebie. after launching the game the launcher takes a long time to appear, and when it finally shows up (ca 30 secs) i see the launcher in that circular loading animtion. after some seconds the launcher turns all black and gets stuck.

    if i open the task manager and kill the awesomiumpocess.exe (or whatever it is called) i can see the launcher again but with the following message:

    LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visit http://www.soe.com/help for assistance.
    (3-404)

    the problem persisted, thus here i am,,,

    It was running fine until it crashed once in game. after that i wasnt able to connect, even after repairing or doing complete reinstal.


    any clues?

    thanks
  2. AnotherOldPlayer New Member

    Found the solution in this page
    http://steamcommunity.com/app/24200?l=italian


    Jermatoo [IMG] 22 Apr 2013 @ 7:41am
    Easy fix. Go to C:\Program Files (x86)\Steam\steamapps\common\DC Universe Online and delete the LauncherPad-User.ini file then restart the launcher worked for me.
  3. TSR-AlexS Customer Service

    glad you were able to resolve your black screen issues. Please let us know if you have any more issues.
  4. Cs2333 New Member

    hey,thanks dude it worked for me too. before this i did it in another way but this is way more eficient.

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