cant play

Discussion in 'Support: Performance / Network Issues' started by ricka, Jun 5, 2013.

  1. ricka New Member

    i want to play this game bad .but when i press play all i get is a black window that goes of the right side of my screen .ive tried to change the resolution in the dragons prophet file but nothing works someone help
  2. Alakuu Member

    Post your System spec. Update video card drivers. Update Direct X. Make sure to have restarted.
    I will say I started the game 3 times (it froze 3 times) then ran fine.
    Though I can't say it might be your system without at least knowing the basic specs.
  3. TSR-AlexS Customer Service

    Alakuu is right. We will need ore information in order for us to determine the cause of this. Does an error message pop up after it crashes? Does your system meet the minimum system specs to run the game?

    Answer Title: [DPT] System Requirements
    Answer Link: http://help.soe.com/app/answers/detail/a_id/37116

    Answer Title: Suggestions to Resolve Crashing and Freezing
    Answer Link: http://help.soe.com/app/answers/detail/a_id/16158

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