I live in Beijing. I haven't been able to play EQ since March 27th. I spent hours on the phone with Sony (which was costly) to no avail. I saw two other threads on this issue. One was locked down as trolling... (Come on, Sony... it wasn't trolling. It was a frustrated customer saying the only solution, which was using a VPN, was too laggy and unacceptable). The other thread also ended with a post suggesting a VPN to solve the problem. Guys, as much as I hate to throw away all the time and money I've spent on my account, you're leaving me with little choice. I'm cancelling my subscription after I finish writing this post. I'll pay for the game again when you fix the problem. Diablo III will go live in another month. To be honest, I had planned to continue playing EQ at the same time but... whatever (which seems to be your attitude towards fixing this problem as well).