Downloading Closed Beta: Instructions

Discussion in 'Official News and Announcements' started by Dexella, Mar 25, 2014.

  1. Dexella Community Relations

    Note: It is highly recommend you uninstall Alpha from your computer before you begin the download for Closed Beta.

    To begin playing Closed Beta, please follow the Download and Installation instructions below. If you are experiencing issues with the launcher, uninstall the Alpha launcher and follow these steps:

    DOWNLOAD AND INSTALLATION

    1.Please click here. You will be directed to the Landmark login screen.

    2.Please login with the Station Account you used to purchase your Founder’s Pack or you used to redeem a Closed Beta key.

    3. Click on the download button to start the download process.

    4. When the download prompt appears, choose ‘Run’ to immediately begin.

    5.The installer will run you through setting up your install and it will automatically create a shortcut on your desktop.

    6.Please open the launcher and login using the Station Account you used to purchase your Founder’s Pack or you used to redeem a Closed Beta key.

    7.Read and accept our Closed Beta Testing Agreement.

    Welcome to Closed Beta!

    **********
    UPDATE FROM MARCH 27, 2014

    Hey everyone!

    We are aware of and working hard on both the PC Gamer key issue and the missing buddy keys for Trailblazers.

    For PC Gamer folks -- we are going through and flagging your accounts now. This may take a few hours, but you should be able to use the link at the top of this e-mail to download. Also, you'll be receiving an e-mail with download instructions and another one week key. You can share it with a friend or you can redeem it yourself (the one-week keys are stackable!) so you can have two weeks of playtime in Landmark. :)

    For Trailblazers missing Buddy Keys -- A small group of Trailblazers were not sent the e-mails yesterday. We have identified the problem and are sending you e-mails today! You can still use the download link/instructions above to get yourself into game before your keys arrive.

    Note: you may have been sent the buddy keys but did not receive them because you were unsubscribed from all e-mails (which means you may have clicked "opt-out" or "unsubscribe" on any SOE e-mail ever, which puts you on a "Do Not Send" list). Please go to your account management page and make sure you're opted in to receive our e-mails! Also, make sure info@e-sonyonline.com and station@soe.sony.com are on your safe senders list.

    Thanks for your patience. We are working hard to get you (and your friends/family/neighbors/coworkers/guildies/etc!) into Closed Beta.

    ~Dexella

    **********
    UPDATE FROM FRIDAY, MARCH 28, 2014 @ 2:30PM

    Okay, Trailblazers! Another update.

    Apparently, a group of you have super secret crazy stealth e-mail addresses that have been hiding from us. Well, we found them, and we're sending out a third batch of e-mail tonight (March 28th).

    We don't have an exact time right now, but it will be late afternoon/evening Pacific Time.

    If you already got your keys from Customer Support and you get an e-mail, it will be the same four keys. Please do not try to give these keys to multiple people -- they will not work a second time.

    I will update again when I have more information.

    ~Dexella
    Keldin, Amion, Neutrino and 27 others like this.
  2. Dexella Community Relations

    To prepare for Landmark Beta, players will need to uninstall the Landmark Alpha. Below are two sets of instructions on how to uninstall Landmark Alpha.

    Uninstall from the Game Directory
    • Navigate to the game directory. If you installed it in the default location, it can be found here.
      • C:\Users\Public\Sony Online Entertainment\Installed Games\EverQuest Next Landmark
    • Run the Uninstaller.exe application.
    • Navigate back to the "Installed Games" folder and delete the "EverQuest Next Landmark" folder.
    • Congratulations! You successfully uninstalled Landmark Alpha.
    Uninstall from the Control Panel
    • Click on Start and open the Control Panel.
    • Click on Programs, then Uninstall A Program.
    • In the list, find EverQuest Next Landmark. Click on the icon to uninstall it.
    • Navigate to the game directory. If you installed it in the default location, it can be found here.
      • C:\Users\Public\Sony Online Entertainment\Installed Games
    • Delete the "EverQuest Next Landmark" folder.
    • Congratulations! You successfully uninstalled Landmark Alpha.
  3. Lord_Shaleph Trailblazer

    Woo Hoo! Here we go!

    Here is a big thank you to all of the development team for working so hard for us to be able to play this wonderful game!

    See you on the other side! (of the monitor...)
  4. Bugfinder Founder

    Download ftw!
  5. Saphfyre Trailblazer

    Thanks Dex!
  6. Idrona Trailblazer

    Yay! Thanks! :)
  7. lilibat Founder

    THANK YOU!
  8. Hamburgertime Founder

  9. Heartburn Founder

    Why does it say "Alpha" :D
    Finderskeepers likes this.
  10. Miau Founder

    Link says Alpha!
  11. Mysticalmaid Founder

    Are you aware the download page still says Alpha?
  12. Vortigon Trailblazer

    *Sharpens Pickaxe and prepares for landrush!!!
  13. Guadah Founder

    Woooohooooo!
  14. Xeidman Trailblazer

  15. ChimeraRose Trailblazer

    yeah...downloading painfully slow but its working
  16. Almost2Crazy Founder

    :eek: So far so good.... 2,378 MB... downloading... *twitch*
  17. sonoske Founder

    what about the settlers packs when will we get out emails
  18. John Trailblazer

    Because I didnt get the email! Thanks!
  19. Saavedra Founder

    What happens to people who did not receive the email? Neither my husband nor I received ours and we have 7 people waiting for beta keys.
  20. Latriam Trailblazer

    Thanks
    downloading now