Bought item with SC - SC are gone, didn't receive item.

Discussion in 'Account and Billing Support' started by Sissylein, Nov 28, 2012.

  1. Sissylein

    Title says it all, pretty straightforward.
    Wanted to buy the M60 Bulldog for the Sunderer, the 500 SC disappeared but I don't have the M60.

    What do?
  2. Kediec

    Have you tried logging out and back in , as that is what is needed atm for purchased items to appear .

    If you have done that and still no joy , you will need to put in a support ticket at explaining what happened . Try to include the purchase ID number , which you can get from your account management / payment history .
  3. Sissylein

    Duh, of course.
    Thanks a lot.
  4. Tikigod

    Also had this problem and thought maybe I had clicked unlock on the wrong thing, so unlocked the same weapon a 2nd time (SC were deducted a 2nd time).

    Kind of a significant 'oversight' in the game I'd say, even a general news snippit about it in the launcher would have been nice. o_O

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