Now, I'm all for permabans like IP and MAC address bans. Those are great. This is a F2P game after all, we need those. I would like to call attention to the fact, however, that players from some countries don't get their own IP address from their ISP. I know that some sites (like, say, Wikipedia) have a blanket ban on anybody with a Singaporean IP address. Wikipedia will allow .sg users to create an account by writing in, though. SOE doesn't seem to respond to those banned in any way. At the very least, an automated email to say why you've been banned would be nice. I'm not sure why my friend was banned, but this is the only possible cause from my point of view. So what I'm asking is this: 1) Customer Service, please actually tell people when and why they're banned. 2) I hope to god you guys know about the situation in Singapore, because I really want to play Planetside when I return to my home country for the holidays. Do you? That is all.