Hello, I've been playing the game since launch without incident up until now. Played just last night and went to bed, turned the computer on and now the launchpad doesn't connect. I've opened a ticket which hasn't been answered and have been attacking this problem since 8AM PST (now 5:30PM PST) to no avail. To summerize: Problem: Launchpad opens and runs with the initial translucent green box with a spinning circle icon for a minute then reads "LaunchPad was unable to connect. Please check the network connection or try again later. If the problem persists, please visit www.soe.com/help for assistance. (4-0)" Attempted solutions: Deleted all of the game files, redownloaded entirely on steam or just the launch pad from the website. Either way, same effect, client opens both way but doesn't connect. Completely disabled windows firewall and PC Tools. Went in manually to allow planetside2.exe, awesomiumprocess.exe, and launchpad.exe despite not needing to before, no effect. Reset router, checked PS2 loading on my wife's laptop and it does. Rechecked my cpu and no effect. Pinged the voice IP and Genudine IPs which receive pings at the usual ms rate. If anyone has any ideas or things that have worked let me know. The game needs to redownload but with the launchpad not connecting and no icon to play/install at the bottom right I'm at my wit's end on what else I can do.