SC coins problem purchasing.

Discussion in 'Account and Billing Support' started by evilbuffyz, Nov 28, 2012.

  1. Hi guys.

    I brought a subscription which was all fine, but when i try to buy some coins it keeps coming up with an error.

    "It appears that an error has occurred while we were processing your purchase. Please try again. If you continue to encounter this error please we will be happy to offer assistance at www.soe.com/support."

    is this normal ?

    Evilbuffy
  2. TSR AlexS Customer Service

    Hey Buffy,Since this sounds account specific, I'd recommend submitting a support ticket so we can figure out why you're getting this error. It may be just something small but we would need to look over your account to know for sure.

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